Privacy Policy

Last updated: January 2026

1. Who We Are

MotorGrid Marketplace operates motorgrid.co.za, an online automotive directory connecting car buyers with registered South African motor dealerships. We do not sell vehicles directly. This Privacy Policy explains how we handle information collected when you use our platform.

2. Information We Collect

We collect the following types of information:

  • Usage data — pages visited, search queries, vehicle detail views, and filter interactions, collected via cookies and server logs.
  • Lead data — when you tap the WhatsApp button on a listing, we log the vehicle ID, dealership reference, and the timestamp to help dealers track enquiry sources.
  • Dealer information — business name, contact details, and vehicle inventory provided by registered dealerships.

3. How We Use Your Information

  • To display relevant vehicle listings and dealership profiles.
  • To improve search relevance and platform performance.
  • To provide dealers with anonymised lead analytics.
  • To comply with applicable South African law, including the Protection of Personal Information Act (POPIA).

4. Cookies

We use essential cookies to operate the site and analytics cookies to understand usage patterns. No personally identifiable information is stored in cookies. You can disable cookies in your browser settings, though some site features may be affected.

5. Third Parties

We do not sell your personal information. When you contact a dealership via WhatsApp, your interaction is governed by WhatsApp's own privacy policy. Dealerships you contact are independent businesses and handle their own data practices.

6. Data Retention

Lead event logs are retained for a maximum of 12 months and then deleted. Dealer listings data is retained for as long as the dealer maintains an active account.

7. Your Rights Under POPIA

You have the right to request access to, correction of, or deletion of any personal information we hold about you. To exercise these rights, contact us at info@motorgrid.co.za.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be noted with an updated “Last updated” date at the top of this page.